PRIVACY POLICY

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Effective Date: 04/12/2025

Website: lux-trader.com (or your live domain)

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1. Introduction

 

LUX-TRADER (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you:

 

• Visit our website

• Apply for allocation

• Sign agreements or legal documents

• Purchase a subscription

• Create or access a member account

• Receive reporting or dashboard access

• Communicate with us

 

By using our services or submitting personal information, you consent to this Privacy Policy.

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2. Scope

 

This Privacy Policy applies to all users of:

 

• The LUX-TRADER website

• Application forms

• Membership accounts

• Dashboards

• Subscription services

• Support channels

 

This Policy does not apply to:

 

• Prop firms

• Third-party platforms with their own policies

• External sites linked from LUX-TRADER pages

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3. Updates

 

We may modify this Privacy Policy at any time.

The “Effective Date” will always indicate the latest version.

Your continued use of our site or services constitutes acceptance of updated terms.

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4. Contact

 

For privacy questions or data requests, email:

📧 support@lux-trader.com

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5. Information We Collect

 

 

A. Information You Provide Directly

 

(Add these items to your existing list)

 

We may also collect:

 

• Challenge/evaluation account IDs

• Prop firm platform details required for automation

• Verification or evaluation status

• Information needed to deploy automated systems into MT5 or prop-firm dashboards

 

These are required to operate your challenge phase and prepare funded accounts.

 

 

B. Membership & Subscription Data

 

(Add this sub-section)

 

We also store:

 

• Challenge phase progress (pass/fail/reset status)

• Evaluation metrics (drawdown, profit targets, daily loss limits)

• Live funded account activation timestamps

• Billing eligibility status (e.g., “billing starts after challenge completion and >2% monthly performance”)

 

This ensures accurate subscription start dates and compliance with your service structure.

 

 

C. Automatically Collected Information

 

(Add these items)

 

• MT5 trading logs associated with your subscription

• Bot-generated performance summaries

• Screenshot metadata (from automated EA screenshot capture)

• System alerts and automation timestamps

• Prop-firm status responses (e.g., “challenge passed,” “account reset”)

 

We do not collect personal trading data for accounts owned by you — only for prop-firm accounts operated by LUX as part of your program tier.

 

 

D. Information from Third-Party Integrations

 

(Add AI disclosure)

 

We may also use third-party AI systems (e.g., OpenAI ChatGPT API) to:

 

• Analyze logs and generate reports

• Interpret screenshots

• Provide automated insights

 

These systems may process performance data only, not private personal identity information.

 

Users remain anonymous to AI providers unless required for technical reasons.

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6. How We Use Your Information

 

We use your information to:

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Membership & Subscriptions

 

• Create and manage your member account

• Activate or renew your subscription

• Provide access to dashboards and reporting

• Track subscription status, renewals, cancellations

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Operational Purposes

 

• Process payments

• Deliver agreements

• Store digital signatures

• Maintain proof of contract acceptance

• Provide onboarding and compliance verification

• To manage the challenge/evaluation phase and determine eligibility for live funding

• To confirm activation of live funded capital before billing starts

• To track billing activation conditions (≥2% system performance requirement)

 

Support & Communication

 

• Send onboarding information

• Respond to your support inquiries

• Provide monthly reporting summaries

• Notify you of updates, changes, or maintenance

 

 

Legal & Safety

 

• Maintain records required for compliance

• Prevent fraud or misuse

• Enforce our Terms of Service

• To ensure compliance with prop-firm rules and system operation requirements

 

We do not use your data for financial advice or automated decision-making that has legal effects.

 

7. Sharing of Information

 

We do not sell your personal data.

We may share limited information with:

 

• Service providers (website hosting, CRM, analytics, signing systems, payments)

• Contractors providing support or administrative services

• Legal authorities if required by law

• Business successors in the event of a merger or acquisition

 

All shared data is limited to what is necessary to deliver services.

 

8. Your Rights

 

Depending on your location, you may have rights to:

 

• Access your data

• Correct inaccurate data

• Request deletion (“Right to be forgotten”)

• Restrict processing

• Object to marketing

• Request data portability

• Withdraw consent

 

To submit a request, email:

📧 support@lux-trader.com

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9. Data Security

 

We use modern security measures such as:

 

• HTTPS encrypted connections

• Password-protected CRM storage

• Limited-access internal accounts

• Secure third-party payment gateways

• Device and login security

 

However, no system is 100% secure. Users must protect their own devices and credentials.

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10. Subscription & Account Retention

 

We retain necessary membership and subscription information to:

 

• Maintain accurate billing records

• Comply with legal obligations

• Provide future support

• Resolve disputes

 

If you cancel your subscription:

 

• Your dashboard access will be removed

• Some data may be retained for legal or accounting reasons

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                      If you complete a challenge:

• LUX may retain evaluation and trading data required by the prop firm for audit or compliance

• This data is not used for marketing or resale

 

If you are one of the first 10 early-access members:

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• We may retain subscription pricing eligibility data to confirm your locked-in rate

• Cancelling your subscription removes the early-access pricing and data associated with that benefit

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11. International Transfers

 

Your data may be stored or processed in the UK, EU, USA, or other jurisdictions where our service providers operate.

 

Some automation or AI analysis systems may process limited performance data in the USA under strict privacy agreements.

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Data transfers comply with GDPR and UK GDPR requirements.

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12. Children’s Privacy

 

LUX-TRADER is intended only for individuals aged 18 or older.

We do not knowingly collect data from minors.

 

 

13. Business Transfers

 

If LUX-TRADER undergoes a sale, merger, corporate restructure, or asset transfer, user data may be included as part of the transferred assets, subject to this Privacy Policy.

 

 

14. Legal Basis for Processing (GDPR/UK GDPR)

 

We process your data under:

 

• Contractual necessity — managing subscriptions & agreements

• Legal obligation — compliance with regulations

• Legitimate interest — improving services, preventing fraud

• Consent — marketing, cookies, storing agreements

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15. Consent

 

By using our website, submitting forms, or subscribing to LUX-TRADER, you consent to:

 

• This Privacy Policy

• Collection and processing of your data

• International data transfers as required

• Usage described in this document

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