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PRIVACY POLICY

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Effective Date: 04/12/2025

Website: lux-trader.com (or your live domain)

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1. Introduction

 

LUX-TRADER (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you:

 

  • Visit our website

  • Apply for allocation

  • Sign agreements or legal documents

  • Purchase a subscription

  • Create or access a member account

  • Receive reporting or dashboard access

  • Communicate with us

 

By using our services or submitting personal information, you consent to this Privacy Policy.

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2. Scope

 

This Privacy Policy applies to all users of:

 

  • The LUX-TRADER website

  • Application forms

  • Membership accounts

  • Dashboards

  • Subscription services

  • Support channels

 

This Policy does not apply to:

 

  • Prop firms

  • Third-party platforms with their own policies

  • External sites linked from LUX-TRADER pages

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3. Updates

 

We may modify this Privacy Policy at any time.

The “Effective Date” will always indicate the latest version.

Your continued use of our site or services constitutes acceptance of updated terms.

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4. Contact

 

For privacy questions or data requests, email:

📧 support@lux-trader.com

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5. Information We Collect

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A. Information You Provide Directly

 

We collect personal information when you:

 

  • Apply for a LUX allocation tier

  • Create a member account

  • Sign agreements or legal documents

  • Subscribe to paid services

  • Make payments

  • Access member dashboards

  • Submit support requests

 

This may include:

 

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Date of birth (age verification)

  • Tier selection & subscription preferences

  • Digital signatures

  • Billing address

  • Payment confirmations (via third-party processors)

  • Login information for member dashboards

  • Compliance acknowledgements

  • Responses to forms and questionnaires

 

We do not store or process full credit card numbers; all payments are handled by secure external providers (e.g., Stripe, PayPal, Wix Payments).

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B. Membership & Subscription Data

 

When you activate a LUX subscription, we may store:

 

  • Subscription tier

  • Billing cycle & renewal dates

  • Payment history (non-card details)

  • Active, paused, cancelled status

  • Communications preferences

  • Dashboard access logs

  • Allocation status

 

This data is required to provide your subscription service.

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C. Automatically Collected Information

 

When you visit our website or member areas, we may collect:

 

  • IP address

  • Browser and device information

  • Operating system

  • Geolocation (approximate)

  • Pages visited & session duration

  • Referral sources

  • Application form metadata

  • Dashboard usage statistics

 

We use cookies and tracking pixels for analytics, security, and site performance improvement.

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D. Information from Third-Party Integrations

 

We may collect or receive data from:

 

  • Google Analytics (website analytics)

  • Meta/TikTok/LinkedIn Pixels (advertising)

  • Wix CRM (form data, signatures, membership data)

  • Payment processors (billing info, payment verification)

  • Email automation tools (Wix Automations, MailerLite, MailChimp)

  • Signing tools (Wix Forms, Jotform Sign, PandaDoc)

 

These providers process data under their own privacy policies.

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6. How We Use Your Information

 

We use your information to:

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Membership & Subscriptions

 

  • Create and manage your member account

  • Activate or renew your subscription

  • Provide access to dashboards and reporting

  • Track subscription status, renewals, cancellations

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Operational Purposes

 

  • Process payments

  • Deliver agreements

  • Store digital signatures

  • Maintain proof of contract acceptance

  • Provide onboarding and compliance verification

 

Support & Communication

 

  • Send onboarding information

  • Respond to your support inquiries

  • Provide monthly reporting summaries

  • Notify you of updates, changes, or maintenance

 

 

Legal & Safety

 

  • Maintain records required for compliance

  • Prevent fraud or misuse

  • Enforce our Terms of Service

 

We do not use your data for financial advice or automated decision-making that has legal effects.

 

7. Sharing of Information

 

We do not sell your personal data.

We may share limited information with:

 

  • Service providers (website hosting, CRM, analytics, signing systems, payments)

  • Contractors providing support or administrative services

  • Legal authorities if required by law

  • Business successors in the event of a merger or acquisition

 

All shared data is limited to what is necessary to deliver services.

 

8. Your Rights

 

Depending on your location, you may have rights to:

 

  • Access your data

  • Correct inaccurate data

  • Request deletion (“Right to be forgotten”)

  • Restrict processing

  • Object to marketing

  • Request data portability

  • Withdraw consent

 

To submit a request, email:

📧 support@lux-trader.com

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9. Data Security

 

We use modern security measures such as:

 

  • HTTPS encrypted connections

  • Password-protected CRM storage

  • Limited-access internal accounts

  • Secure third-party payment gateways

  • Device and login security

 

However, no system is 100% secure. Users must protect their own devices and credentials.

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10. Subscription & Account Retention

 

We retain necessary membership and subscription information to:

 

  • Maintain accurate billing records

  • Comply with legal obligations

  • Provide future support

  • Resolve disputes

 

If you cancel your subscription:

 

  • Your dashboard access will be removed

  • Some data may be retained for legal or accounting reasons

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11. International Transfers

 

Your data may be stored or processed in the UK, EU, USA, or other jurisdictions where our service providers operate.

 

Data transfers comply with GDPR and UK GDPR requirements.

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12. Children’s Privacy

 

LUX-TRADER is intended only for individuals aged 18 or older.

We do not knowingly collect data from minors.

 

 

13. Business Transfers

 

If LUX-TRADER undergoes a sale, merger, corporate restructure, or asset transfer, user data may be included as part of the transferred assets, subject to this Privacy Policy.

 

 

14. Legal Basis for Processing (GDPR/UK GDPR)

 

We process your data under:

 

  • Contractual necessity — managing subscriptions & agreements

  • Legal obligation — compliance with regulations

  • Legitimate interest — improving services, preventing fraud

  • Consent — marketing, cookies, storing agreements

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15. Consent

 

By using our website, submitting forms, or subscribing to LUX-TRADER, you consent to:

 

  • This Privacy Policy

  • Collection and processing of your data

  • International data transfers as required

  • Usage described in this document

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DISCLAIMER:

All information provided on this website is for general informational and educational purposes only and does not constitute financial advice, investment advice, or a recommendation to engage in any form of trading or financial activity.

 

LUX-TRADER is not a broker, does not accept deposits, and does not trade or manage client funds. We do not provide access to client trading accounts, nor do we offer any regulated financial services.

 

LUX-TRADER operates an automated trading system exclusively on funded proprietary trading accounts held under our own profiles with third-party prop-firm providers.

All trading activity is conducted solely on these accounts and not on behalf of clients.

 

Subscriptions to LUX-TRADER provide informational access to system performance, strategy insights, reporting tools, and—where applicable—a contractual share of payouts generated from our own funded accounts.

This does not constitute an investment product, investment management service, pooled fund, or collective investment scheme. Clients do not deposit trading capital with us and do not entrust us with any form of financial instrument.

 

Nothing on this website should be interpreted as a promise of future performance or guaranteed returns. Trading financial instruments—including CFDs and other leveraged products—carries significant risk. Performance of funded accounts may vary, and results are not assured.

 

LUX-TRADER is not regulated by the FCA or any other financial authority, as we do not conduct regulated activities such as portfolio management, client-fund management, or investment advisory services. Access to our tools, dashboard, and reports is intended solely for educational and informational purposes.

 

This website is not intended for residents of jurisdictions where use or distribution of such tools may violate local laws or regulations.

Users should seek independent financial advice before engaging in any trading activity or subscribing to any trading-related services.

 

By using this website, you acknowledge and agree that LUX-TRADER provides a technology-based service and does not offer regulated financial products or investment opportunities.

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©2025 LUX TRADER

Privacy Policy | Terms & Conditions | Cancellation Policy | Refund Policy

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